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CafePress Customer FAQ

Top Answers & How-to Guides

What is CafePress's Phone Number?

The question we are asked most often is about how to talk to CafePress customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about CafePress customer service, get an answer now.
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Recent CafePress Customer Questions

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Order Management

How Do I Exchange My Order from CafePress?

Readers will learn the CafePress.com refund/exchange policy and the timeline for making the refund/exchange request. The...
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Can I cancel my order after it has been placed?

Customers may cancel their CafePress orders as long as they are still in processing and have not been fulfilled or shipped. If...
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Can I track my order?

Yes, CafePress customers can track their orders via a tracking number received in a shipment confirmation email. They can check...
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Returns and Policies

What is CafePress's return policy?

CafePress has a return policy that typically allows returns within thirty days, but custom items may be non-returnable unless...
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What is CafePress's privacy policy?

CafePress has a detailed privacy policy that describes how they gather, use, and safeguard users' personal information. It...
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What is CafePress's policy on copyrighted designs?

CafePress has a strict policy on copyrighted designs, emphasizing that users should only upload original content they legally...
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Shipping and Delivery

How long does it take to process and ship an order?

The time required for processing and shipping CafePress orders depends on product type and demand. Generally, orders are...
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Do you offer international shipping?

CafePress does provide international shipping for numerous products, but availability varies by item and destination. Customers...
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Payment and Discounts

What payment methods does CafePress accept?

CafePress provides several payment options, including major credit cards and PayPal, allowing customers flexibility. For the...
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Do you offer bulk discounts for large orders?

CafePress offers bulk discounts for large orders, which can benefit customers wanting many custom products. The discount varies...
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Product Customization

Can I customize the products on CafePress?

Yes, customers can personalize a variety of products on CafePress, using an easy-to-navigate interface. Users can upload images...
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Are there any restrictions on the type of images I can upload for customization?

CafePress imposes restrictions on uploaded images to ensure a safe and respectful environment. Prohibited images include...
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We look to the CafePress issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
CafePress issues reported to GetHuman
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