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Burlington Coat Factory Customer FAQ

Top Answers & How-to Guides

What is Burlington Coat Factory's Phone Number?

The question we are asked most often is about how to talk to Burlington Coat Factory customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Burlington Coat Factory Customer Questions

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Store Information

How can I find a store near me?

To locate a nearby Burlington Coat Factory, visiting their official website for the store locator is recommended, allowing...
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What is the size chart for clothing?

Burlington Coat Factory offers a size chart for men's, women's, and children's clothing, detailing measurements for areas like...
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Shipping and Returns

What is the return policy?

Burlington Coat Factory allows returns within 30 days of purchase for unused items with tags attached. Clearance items may have...
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Do you offer international shipping?

Burlington Coat Factory primarily focuses on domestic shipping and generally does not offer international shipping. Customers...
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Order Management

Can I track my order?

Burlington Coat Factory enables customers to track their online orders via a tracking number found in the confirmation email....
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Can I cancel or change my order?

Burlington Coat Factory's policies allow for order changes or cancellations only within a limited timeframe before processing...
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Can I return items purchased online in-store?

Burlington Coat Factory allows returns of online purchases in-store with the original invoice or packing slip. Items must be in...
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Payment and Promotions

What payment methods are accepted?

Burlington Coat Factory accepts major credit cards such as Visa, MasterCard, American Express, and Discover, along with debit...
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Are there any ongoing promotions or discounts?

Burlington Coat Factory regularly features various promotions and discounts that may change seasonally or during special...
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What are the eligibility criteria for promotional discounts?

Burlington Coat Factory offers various promotional discounts that often have specific eligibility criteria. Customers should be...
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Gift and Loyalty Programs

Do you offer gift cards?

Burlington Coat Factory does offer gift cards, providing a flexible shopping experience for recipients. These can be bought in...
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Is there a loyalty program?

Burlington Coat Factory does not have a classic loyalty program but offers "Burlington Rewards," allowing customers to earn...
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We look to the Burlington Coat Factory issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Burlington Coat Factory issues reported to GetHuman
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