What should I do if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item from Beautorium.com, please contact our customer service team as soon as possible. Provide details about the issue and include any relevant photos to help us quickly resolve the situation. We will work to replace the item or offer a refund, depending on the circumstances. Our goal is to ensure that you are satisfied with your purchase and receive the correct products in excellent condition. Thank you for your understanding and cooperation.