What if my gift basket arrives damaged?

If your gift basket arrives damaged, please accept our sincere apologies. At 1800Baskets.com, we strive to ensure that every order is delivered in perfect condition. However, in the unfortunate event that any damage occurs during transit, we're here to help. We kindly request that you notify our customer service team within 48 hours of the delivery so that we can promptly address the issue. Please provide a photo of the damaged basket, and our dedicated team will assess the situation and offer a suitable solution. We may opt to replace the damaged basket or provide a full refund, depending on the circumstances. Our goal is to make sure you receive a gift basket that exceeds your expectations!