Contact iTunes

The best of the 5 ways to get in touch with iTunes by GetHuman

iTunes Phone Number
800-676-2775 · Kundendienst
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iTunes Live Chat
Unfortunately, iTunes does not offer live chat as a channel for customer service at this time.
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Recent reasons customers contacted iTunes:

I cannot use my apple store or app’s it says Your account has been disabled in the App...
Billing issue. Getting double billed.
I need to know how to change my payment details
Refund... never received it and I’m going on day five. Call me, I do not want to chat!
I received notice that $**** was to be put back in my account but it had not shown up y...
I received an email over the weekend stating I was refunded the $**** on a purchase I n...
I want to know what has been paid from my account. It had $** put in it to pay the mont...
apple updated my iphone ** and phone is locked. they told me II need itunes password*Ca...
I want to cancel my service on the iPhone
I made it to where my card couldn’t be used for in app purchase. I had it restored on m...
Need to check what has been purchased on my iTunes Store account
My sons iTunes account has been disabled. I need assistance in correcting this issue.
Can you please unfreeze my account. I reamiss my games. Whatever I’ve done please forgive me
I didn’t seen two things I didn’t mean to purchase and one o don’t don’t remember putt...
My credit card company phoned and woke me this morning regarding a possible fraudulent...
More customer issues

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iTunes contact information - compared

Above are our top recommendations for how to contact iTunes, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact iTunes by looking at which ones are the fastest and which ones other customers recommend the most for solving iTunes customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact iTunes across the following mediums: Phone, Email, Web.

Phone number / contactWaitVotes
800-676-2775
Kundendienst
38 min512
itunesstoresupport@apple.com
Kundendienst
<3 Std2678
Online Help
Kundendienst
<20 Std2471
800-275-2273
AppleCare
7 min331
800–692–7753
Internationaler Kundenservice
16 min385

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Contacting iTunes at a Glance

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