Contact UPS

The best of the 12 ways to get in touch with UPS by GetHuman

UPS Phone Number
800-742-5877 · Kundendienst
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real UPS rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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UPS Live Chat
UPS customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted UPS:

I ordered merchandise from Samsung, their site used an old address for my shipping info...
Change delivery of package
Need to change shipping address. Contacted the supplier and they said to call in. Track...
My **** dollar package did not get delivered! Ups said it would be delivered today!
UPS says package arrived but there is no package
The package was shipped to the wrong address. I have been trying to contact someone but...
Website says package delivered but there is no sign of it anywhere
My package says it was delivered yet it’s not here where is it
My package says it was dropped off at but there’s no package here I wanna know where th...
I have a problem with a package
I am trying to figure out the name of the UPS man who used to delvier on our route. He...
I need to refuse delivery of a package.
I need to re route my package
I need to have medicine and perishable food items delivered to my door as written on th...
I need to have a package held for pickup.
More customer issues

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UPS contact information - compared

Above are our top recommendations for how to contact UPS, including their top phone number and live chat options. Below you can compare and contrast the 12 ways to contact UPS by looking at which ones are the fastest and which ones other customers recommend the most for solving UPS customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact UPS across the following mediums: Phone, Chat, Facebook, Email, Web, Twitter.

Phone number / contactWaitVotes
3 min825
3 min742
Online-Versand und Sendungsverfolgung
20 min973
2 min1013
10 min1500
10 min2239
<54.5 Std1066
Online Help
<10 Std1780
2 min1858
Online Help
<2 Std731
Accounts erhaltbar
2 min2713
Internationaler Kundenservice
14 min1195

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