Contact UPS

The best of the 12 ways to get in touch with UPS by GetHuman

UPS Phone Number
800-742-5877 · Kundendienst
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real UPS rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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UPS Live Chat
UPS customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted UPS:

I called Amazon asking about returning an item, and while UPS did come pick the item up...
I was following one of your trucks down Long Lake Road in Troy Michigan between Rochest...
Package still has not arrived and the delivery date Keeps getting updated
My package says delivered but it's not here.
I am a possible new hire I need to speak to somebody in Middletown Pennsylvania if my b...
ups used a third party to deliver a package to me, and the third party is trying to cha...
Package I mailed last Tuesday isn't showing up in the system.
My package has been sent back to sender . This is the *nd time this happens!!! We've be...
I am trying to set up a job interview through UPS in Morrisonville, New York as a packa...
Need to speak to a live agent
I got a note on **** saying my package was at CVS at **** S Blvd, Rochester Hills. I we...
On my door I have a notice from ups stating that missed delivery we are taking your pac...
Package said delivered but was not and I’ve been home
Package was never attempted as I didn't receive a paper on the door.
We dropped a package off at a drop box and do not have a tracking number. It is lost an...
More customer issues

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UPS contact information - compared

Above are our top recommendations for how to contact UPS, including their top phone number and live chat options. Below you can compare and contrast the 12 ways to contact UPS by looking at which ones are the fastest and which ones other customers recommend the most for solving UPS customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact UPS across the following mediums: Phone, Chat, Facebook, Email, Web, Twitter.

Phone number / contactWaitVotes
3 min825
3 min808
Online-Versand und Sendungsverfolgung
20 min1039
2 min1079
10 min1566
10 min2305
<54.5 Std750
Online Help
<10 Std1464
2 min1542
Online Help
<2 Std797
Accounts erhaltbar
2 min2397
Internationaler Kundenservice
16 min1511

Does GetHuman work with UPS?

GetHuman does not work with UPS's customer support operations, directly or in any other way. GetHuman has no partnership or relation to UPS at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check UPS's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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