Contact UPS

The best of the 12 ways to get in touch with UPS by GetHuman

UPS Phone Number
800-742-5877 · Kundendienst
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real UPS rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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UPS Live Chat
UPS customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted UPS:

I have a package that does not belong to me. You delivered to the wrong address.
package was supposed to be delivered today by * pm.*i am a ups choice member and receiv...
The shipment was delivered to a completely incorrect address in my town of Andover and...
tracking number *ZV**************** *The package was delivered to zip code ***** today...
The shipment has been received and I would like to know when to expect arrival *z*v...
I need help with a claim for a damaged delivery item. I am a potter and sent a mug to a...
Package says attempted and we are most definitely open
Itracking number *z*w**e*********** *This package was never delivered I was home with f...
Package delivery issue there is box at left of the door the driver needs to look up my...
I need to schedule a pickup for today or reschedule delivery
No package no delivery time
A package is delayed and I need to pick it up as soon as possible.
I ordered bikes, both tracking numbers say that they were delivered but I only received...
I paid for next day air and if so if my package is in here today you didn’t do your job...
UPS package was not delivered. Tracking number *Z****A***********
More customer issues

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UPS contact information - compared

Above are our top recommendations for how to contact UPS, including their top phone number and live chat options. Below you can compare and contrast the 12 ways to contact UPS by looking at which ones are the fastest and which ones other customers recommend the most for solving UPS customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact UPS across the following mediums: Phone, Chat, Facebook, Email, Web, Twitter.

Phone number / contactWaitVotes
3 min825
3 min744
Online-Versand und Sendungsverfolgung
20 min975
2 min1015
10 min1502
10 min2241
<54.5 Std1068
Online Help
<10 Std1782
2 min1860
Online Help
<2 Std733
Accounts erhaltbar
2 min2715
Internationaler Kundenservice
16 min1193

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