Contact Sears

The best of the 12 ways to get in touch with Sears by GetHuman

Sears Phone Number
800-479-5899 · Kundendienst
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Sears Live Chat
Unfortunately, Sears does not offer live chat as a channel for customer service at this time.
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Recent reasons customers contacted Sears:

I need a to speak to someone about clarification on a Sears product. The product name a...
I have made many orders from sears and a item i ordered on line service in October...
item hasn’t shipped and the delivery date is supposed to be tommorow, may **th
The part received for my washer has a crack.
What model microwave replaces model ***.********? I need one with the exact same dimensions.
I want to replace my ** year old broken Sears microwave (***.********) with another tha...
Need refund, no communication since mailed
Installed a new control panel wh**x***** on washer gew***asn*ww no leds come on. washer...
I had an appointment today to repair my LG refrigerator compressor. Firstly, I reciev...
I am missing a piece of my order
I can't enter a coupon code. Sears sent me a $**off my first order and it won't apply t...
I do not have my card. I have not received a statement and have information about my account
I need a receipt for my purchase of the hot water heater, refrigerator & gas range stove.
I just received a package that was the wrong color. I ordered white towels and I receiv...
Promised a replacement and never delivered
More customer issues

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Sears contact information - compared

Above are our top recommendations for how to contact Sears, including their top phone number and live chat options. Below you can compare and contrast the 12 ways to contact Sears by looking at which ones are the fastest and which ones other customers recommend the most for solving Sears customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Sears across the following mediums: Phone, Email, Facebook, Web, Twitter.

Phone number / contactWaitVotes
10 min393
10 min2093
8 min2562
Kenmore Support
10 min1968
38 min1594
Sears Return Service
3 min2203
<10 Std1728
88 min1168
15 min1386
Online Help
<77 Std1684
2 min2338
Technischer Support
2 min399

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Contacting Sears at a Glance

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