Contact SafeLink

The best of the 7 ways to get in touch with SafeLink by GetHuman

SafeLink Phone Number
800-378-1684 · Kundendienst
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SafeLink Live Chat
SafeLink customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted SafeLink:

sounds good my SIM card good I'm just trying to transfer my service to this phone
I'm trying to transfer my service to another phone it says it's compatible SIM card out...
The screen on my safelink alcatel quit working. I cannot use it. Can I get a replacemen...
Trying to sign up for the lifeline program from safelink wireless through medicaid. On...
Check availability for my name Daxon Pound
My account is cancelled because of nlad update whatever that meens
I have a phone which is paid off through metro it was on a line with someone I no longe...
I cannot call but text only I need it fix so I can call I don’t know *****
Can't make calls nor receive calls
I still haven't received my safelink phone I've tried my tracking number you all sent a...
My phone was stolen and I wanted to activate this Alcatel flip top phone with new sim c...
Purchased $** internet plan two days ago. What I am getting is extremely slow and I nee...
What do I do next now that my account is approved for LifeLine benefits?
Is my service on and do I need a new phone?
Cancel safelink. I no longer wish this service.
More customer issues

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SafeLink contact information - compared

Above are our top recommendations for how to contact SafeLink, including their top phone number and live chat options. Below you can compare and contrast the 7 ways to contact SafeLink by looking at which ones are the fastest and which ones other customers recommend the most for solving SafeLink customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact SafeLink across the following mediums: Phone, Chat, Web, Email.

Phone number / contactWaitVotes
20 min596
26 min2716
21 min197
Live Chat
10 min1998
Online Help
<38 Std2294
<3 Std2129
Internationaler Kundenservice
18 min994

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