Contact Playstation

The best of the 4 ways to get in touch with Playstation by GetHuman

Playstation Phone Number
800-345-7669 · Kundendienst
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Playstation Live Chat
Playstation customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Playstation:

There was an update on the PlayStation and now my password is gone and I don't know wha...
I’m trying to sign in to my PSN but it’s saying there’s an error and the error is NP...
Hi my sign in ID is attached to an old email and when I went to reset it I could not re...
Good day Sony i am getting *An error has occurred.(SU-*****-*) Message while installing...
Hello What happens is that I scratched the Playstation * card code wrong and now I can...
I own ps plus but monthly games downloaded from ps plus are locked and I am unable to p...
I would like to know why PlayStation has been taking money for subscriptions l have not...
i was playing fortnite yesterday at team rumble with some random peoples and then this...
PS* primary is not activating
I brought fifa ** but it came free with the PlayStation pulse but I let it download but...
A few years ago, ****, I purchased Lego Harry Potter years *-* and years *-*. I can see...
I received a temporary block, there was no debt. How long is this blocking?
So I need to change my sign in id and passcode but when I set up the PlayStation accoun...
I have account added all kids but we can't all have access to now and the extra stuff d...
Good evening, somebody managed to enter with my credentials in PSN and abilitate the *S...
More customer issues

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Playstation contact information - compared

Above are our top recommendations for how to contact Playstation, including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact Playstation by looking at which ones are the fastest and which ones other customers recommend the most for solving Playstation customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Playstation across the following mediums: Phone, Web, Twitter, Chat.

Phone number / contactWaitVotes
800-345-7669
Kundendienst
2 min574
Online Help
Kundendienst
<10 Std2601
@AskPlayStation
Kundendienst
55 min1553
Live Chat
Kundendienst
20 min1606

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