Contact Playstation

The best of the 4 ways to get in touch with Playstation by GetHuman

Playstation Phone Number
800-345-7669 · Kundendienst
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Playstation Live Chat
Playstation customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Playstation:

Need to change my phone number so I can get the * step verification code I have a new n...
My playstation account was hacked
I purchased *K** for the ps* instead of the ps*. Can I get a refund so I can buy the ri...
I Download Modern Warfare and cant open multiplayer coop or Campaign. i installed every...
I want to pay my monthly PlayStation plus bill for **.** and it keeps saying error!
I can't download content on my account on another console
I updated Apex Legends on my ps* and after it said "corrupt data file". I uninstalled a...
Deleted my premium PlayStation Plus account and some of the games that I paid for bough...
Yes I did not order the PlayStation Network and it is charging my bank account $** a mo...
I'm trying to purchase * games from the store and it says my debt card is expired.*It d...
When I log in to my account it says error has occurred
I need make sure I’m only sharing with one account. Every time playing a game it knocks...
Purchased items on wrong account *I just want to switch my games and ps plus over , I s...
*** ****** ***** **** ** ***** ** *** **-*-**** ** ****** *** ***** *** *****
Connectivity issue using virgin media
More customer issues

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Playstation contact information - compared

Above are our top recommendations for how to contact Playstation, including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact Playstation by looking at which ones are the fastest and which ones other customers recommend the most for solving Playstation customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Playstation across the following mediums: Phone, Web, Twitter, Chat.

Phone number / contactWaitVotes
800-345-7669
Kundendienst
2 min574
Online Help
Kundendienst
<10 Std2545
@AskPlayStation
Kundendienst
55 min1497
Live Chat
Kundendienst
21 min1550

Does GetHuman work with Playstation?

GetHuman does not work with Playstation's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Playstation at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Playstation's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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