Contact Playstation

The best of the 4 ways to get in touch with Playstation by GetHuman

Playstation Phone Number
800-345-7669 · Kundendienst
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Playstation rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

Playstation Live Chat
Playstation customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Playstation:

My giftcard code doesnt work
Hello there I had a ** day free ps plus trial and yesterday it took *.** from my bank a...
I forgot my PlayStation password
I made a purchase and need a refund
I want revert back my online id , bacouse i am having some issues after changed my name...
I just wanna know i have a question, why when i leave the conversation messages on my p...
Sign out of psn when sign back its What's *sv code which i lost numbers please tll me w...
My account is unlocked after a chargeback fee issue but I still need to pay off my debt...
I got invited for the ps* queue and was one of the first people in. Tried buying a digi...
I have unauthorized payments being taken out of my bank account when I do not have a Pl...
Hi. *i was playing fifa ** online when my opponent player started messaging me. *he sta...
I've received an invitation for todays drop of the ps*, but I don't know why when I've...
It will not Except my card payment I don’t know y but I need help I’m trying to play my...
I am banned from the PlayStation network but still can’t access my games offline
I cancelled my annual subscription last year but you have now taken the money out again...
More customer issues

Help me with my issue

Playstation contact information - compared

Above are our top recommendations for how to contact Playstation, including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact Playstation by looking at which ones are the fastest and which ones other customers recommend the most for solving Playstation customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Playstation across the following mediums: Phone, Web, Twitter, Chat.

Phone number / contactWaitVotes
2 min574
Online Help
<10 Std2572
55 min1524
Live Chat
21 min1577

Does GetHuman work with Playstation?

GetHuman does not work directly with Playstation's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Chat with an Expert Instead

We partner with a California-based expert help company to provide you with tech support experts 24/7. Enjoy a $1 one-week trial membership and get help from a real support technician now.
Talk To An Expert

Contacting Playstation at a Glance

Contacting Other Companies

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!