Contact Optimum

The best of the 9 ways to get in touch with Optimum by GetHuman

Optimum Phone Number
888-276-5255 · Kundendienst877-318-2092 · New Customers
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Optimum rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Optimum Live Chat
Optimum customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Optimum:

Return label for equipment
I need a return label for a receiver
where to leave boxes when I move out of state
I would like to discuss my bill, I noticed it recently went up. I wanted to know if the...
Awaiting a tech to arrive!
i cannot access my account
Plan changed and charged too much
Cannot get to a customer service representative. Can't even get put on hold.
I don’t want cable anymore I just want WiFi Internet for my business that’s what I was...
Internet has not been working for * days now. There is no wireless network whatsoever.
I had a broken TV box removed by a technician who took the broken box with him...
Hello I'm being charged for something I feel is not right i have been a loyal customer...
The old folks want to switch to the internet*cable bundle gor $***month. They’re paying...
update credit card for international calling, they keep telling me Error- *how can I d...
My Wi-Fi network suddenly stopped working. The network does not appear at all. disappea...
More customer issues

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Optimum contact information - compared

Above are our top recommendations for how to contact Optimum, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Optimum by looking at which ones are the fastest and which ones other customers recommend the most for solving Optimum customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Optimum across the following mediums: Phone, Chat, Web.

Phone number / contactWaitVotes
888-276-5255
Kundendienst
7 min1952
877-584-2495
Kundendienst
<1 min2380
800-877-8849
Cablevision Kundendienst
2 min1280
http://www.optimum.net/chat
Kundendienst
38 min1005
203-847-6666
Einkauf
26 min1182
877-318-2092
Concierge für Umzug und Adressänderung
<1 min292
888-715-3291
Neukunden-Concierge
2 min286
http://optimum.custhelp.com/app/ask
Kundendienst
<2 Std2848
917-529-5500
Internationaler Kundenservice
17 min2717

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