Contact Optimum

The best of the 10 ways to get in touch with Optimum by GetHuman

Optimum Phone Number
888-276-5255 · Kundendienst833-926-3027 · New Customers
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Optimum rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Optimum Live Chat
Optimum customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Optimum:

Hello. I had one of your techs here today to fix my tv. He gave oUTSTANDING service. I...
My house phone number was supposed to be restored today back to ***-***-**** from...
Wifi problems. The network is strong but * smart TVs will not connect
I sold my house and recently moved in with my son temporarily and wanted my home landli...
I want better security. The router is saying not secured.
Would like to lower my bill. It is quite high
I would like a payment arrangement
Need to give new credit card cannot do in computer I don’t hsve one need to do with a c...
my bill has been paid always paid on time. why has my cable been disconnected
trouble installing cable box
trying to install Altice * boxes
I want to disconnect my service the service is too expensive
can i talk to someone about your cable and tv service and costs
Tv no getting all my channels
One of my cable boxes has died, no lights, not working. I need it to be replaced, and...
More customer issues

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Optimum contact information - compared

Above are our top recommendations for how to contact Optimum, including their top phone number and live chat options. Below you can compare and contrast the 10 ways to contact Optimum by looking at which ones are the fastest and which ones other customers recommend the most for solving Optimum customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Optimum across the following mediums: Phone, Chat, Web.

Phone number / contactWaitVotes
888-276-5255
Kundendienst
7 min1921
833-926-3027
neue Kunden
<1 min1544
877-584-2495
Kundendienst
<1 min2349
800-877-8849
Cablevision Kundendienst
2 min1631
http://www.optimum.net/chat
Kundendienst
38 min974
203-847-6666
Einkauf
26 min1151
877-318-2092
Concierge für Umzug und Adressänderung
<1 min261
888-715-3291
Neukunden-Concierge
2 min255
http://optimum.custhelp.com/app/ask
Kundendienst
<2 Std2817
917-529-5500
Internationaler Kundenservice
18 min2686

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