Contact Optimum

The best of the 10 ways to get in touch with Optimum by GetHuman

Optimum Phone Number
888-276-5255 · Kundendienst833-926-3027 · New Customers
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Optimum rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Optimum Live Chat
Optimum customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Optimum:

We had a new box installed and it has been attempting to connect for over ** hours. T...
Speak to a representative, finding out prices for upgrading the plan
WiFi does not work through my whole house. Do I need to update my older router and modu...
One of the ALTICE*Optimum vans tress passed my property illegally by going into my driv...
my payment of $**.** is due on ******* however I do not get my social security check ti...
Need help with my internet
My numbers on my phone do not work example press * to talk to customer service I press...
I lost my cable box in a move. HOw much to replace?
I am moving into a new house by October *st we will be in the new house someone spoke t...
One of my cable boxes is not working. Can I bring it into the mamaroneck location and g...
I want to change my router (I have a new one) was on phone for ** min..no answer
Forgot my optimum password and ID
I would like to revue and Discuss my bill
Moved homes - would like WiFi transferred from old apartment.
I cancelled my account but still getting billed
More customer issues

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Optimum contact information - compared

Above are our top recommendations for how to contact Optimum, including their top phone number and live chat options. Below you can compare and contrast the 10 ways to contact Optimum by looking at which ones are the fastest and which ones other customers recommend the most for solving Optimum customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Optimum across the following mediums: Phone, Chat, Web.

Phone number / contactWaitVotes
888-276-5255
Kundendienst
7 min1950
833-926-3027
neue Kunden
<1 min1515
877-584-2495
Kundendienst
<1 min2378
800-877-8849
Cablevision Kundendienst
2 min1278
http://www.optimum.net/chat
Kundendienst
38 min1003
203-847-6666
Einkauf
26 min1180
877-318-2092
Concierge für Umzug und Adressänderung
<1 min290
888-715-3291
Neukunden-Concierge
2 min284
http://optimum.custhelp.com/app/ask
Kundendienst
<2 Std2846
917-529-5500
Internationaler Kundenservice
21 min2715

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