Contact Navient

The best of the 9 ways to get in touch with Navient by GetHuman

Navient Phone Number
888-272-5543 · Mitgliederservices
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  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Navient rep
  • Pro tips & talking points
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Navient Live Chat
Unfortunately, Navient does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Navient:

Where do I send my Teacher Loan Forgiveness application?
Model * NPE-***A Recirculating problem
I have mailed my income driven papers to you. Not sure how long they take to get there.
Student loans that are not mines on my credit report. I need them removed.
info on loans i need some type of human to explain whats going on
I receive a call every day from Navient looking for a Pamela Williams who does not work...
cannot log-in to Navient.com
Trying to pay bill and can’t get online. Internal error ***
Trouble logging onto account. Can't find my user ID or password using my SSN * & birth...
I'm locked out of my account and I need to have my tax form **** emailed to me
More customer issues

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Navient contact information - compared

Above are our top recommendations for how to contact Navient, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Navient by looking at which ones are the fastest and which ones other customers recommend the most for solving Navient customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Navient across the following mediums: Phone, Web, Facebook.

Phone number / contactWaitVotes
888-272-5543
Mitgliederservices
16 min173
877-770-4157
Kundendienst
3 min439
866-989-1679
Kundendienst
6 min197
Online Help
Kundendienst
<54.5 Std217
800-533-9334
Kundendienst
2 min373
800-848-0979
IFAP-Direktdarlehen
2 min119
facebook.com/SallieMae
Kundendienst
2 min214
866-905-8960
Federal Sallie Mae Darlehen
2 min406
317-570-7397
Internationaler Kundenservice
7 min342

Does GetHuman work with Navient?

GetHuman does not work with Navient's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Navient at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Navient's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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