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800-322-1189 · Kundendienst
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Recent reasons customers contacted

I would like to place an order
your web site is not allowing me and three of my friends to shop online. actually it w...
Place order on .com by phone not on net
I do not know my jcp statement number. It was not on an on line billing. How can I...
Want you make a payment thru automated machine
Manual adding points not working
So basically my jcPenney send me a notification that my item has arrived and I went out...
I have several online orders at JC penny's that Ontrack says they cannot be delivered a...
Need change of address for my monthly statement
I have a lifetime battery, paperwork, receipt, warranty paperwork. How do I get this re...
Returned items ordered online. Refund was incorrectly handled. Have not received refund
I met a women over ** years taking care of the dressing room across from Sephora area...
I want a late charge removed because I did not get my previous bill
I've gone through a lot just to get to this point. I finally found a pair of Penny's je...
Concerning order * ****-****-****-**** (Crockpot Cook Carry * qt. Slow Cooker):*We plac...
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Comparing Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact SafeLink page. Or look at our Contact Sprint page. We can't really provide this kind of help if you're looking to contact because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

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GetHuman does not work with's customer support operations, directly or in any other way. GetHuman has no partnership or relation to at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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