Contact Aetna

The best of the 17 ways to get in touch with Aetna by GetHuman

Aetna Phone Number
877-238-6200 · Kundendienst855-372-9132 · New Customers
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Aetna rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Aetna Live Chat
Aetna customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Aetna:

i have too take brand name plaquenil, cannot take generic. of course, already went thru...
Copy of coverage and dependents
Stop benefit payments from Aetna going to my mothers checking account for the reason du...
Want to check on adding someone onto our insurance
Ok I have payed way over my deductible and still my med gets no help i take the suboxon...
I am calling form Huntington Memorial hospital and I want to check our Aetna contract...
I lost my insurance card. I need a replacement.
I need a new insurance card. I have lost my insurance card.
Just need to order can’t seem to connect with ordering need a link please
I need to add information about my primary care
Broke my left leg medical plan doesn't cover or surgeon doesn't accept insurance.
I lost my insurance card And I need my medication filled my name is Kasey Kauffman I ne...
I need all of my cards OTC and the main one my wallet got stolen that's why I need my cards
Need to report Medicare secondary insurance
Need to get information about a bill received
More customer issues

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Aetna contact information - compared

Above are our top recommendations for how to contact Aetna, including their top phone number and live chat options. Below you can compare and contrast the 17 ways to contact Aetna by looking at which ones are the fastest and which ones other customers recommend the most for solving Aetna customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Aetna across the following mediums: Phone, Chat, Email, Web, Twitter.

Phone number / contactWaitVotes
2 min129
Fordern Sie ein Angebot an
<1 min130
Live Chat
21 min346
Aetna Verhaltensgesundheit
3 min330
16 min448
<10 Std217
13 min141
10 min243
15 min265
Online Help
<2 Std21
Kundendienst für medizinische Anbieter
2 min155
2 min26
Healthahead Kundendienst
2 min396
2 min133
2 min61
2 min130
Internationaler Kundenservice
10 min361

Does GetHuman work with Aetna?

GetHuman does not work with Aetna's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Aetna at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Aetna's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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