How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Valic phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Valic number should go right to a real human being
Below are some clips we've found from Valic's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Corbridge Financial Retirement Services client care center.
Please note that we are currently experiencing higher call volumes, which may result in long hold times.
Rather than wait on hold, did you know that you have access to all of the same tools and information as our client service professionals through our website?
Online, you can easily initiate withdrawal, reprint your statement, check your balance, or reset your past among other functions.
If you haven't already, for faster service, we encourage you log on to w w w dot core bridge financial dot com slash r s.
Thank you for calling the Corbridge Financial Retirement Services client care center.
Please note your call will be recorded for quality and security purposes.
Coverage Financial Development Services."
Excerpt from a call with Valic
Thursday, February 1, 2024 3:46 PM
They may ask you to enter information with the dial pad
"Thank you for calling Corbridge Financial Retirement Services client care center.
Please note that we are currently experiencing higher call volumes, which may result in long hold times.
Rather than wait on hold, did you know that you have access to all of the same tools and information as our client service professionals through our website?
Online, you can easily initiate a withdrawal, reprint your statement, check your balance or reset your password among other functions.
If you haven't already, for faster service, we encourage you log on to w w w dot core bridge financial dot com slash r s.
Thank you for calling the Corbridge Financial retirement services client care center.
Please note your call will be recorded for quality and security purposes.
Financial Retirement Services.
Please enter"
Excerpt from a call with Valic
Thursday, February 1, 2024 6:30 PM
They may ask you to say or enter information
"Thank you for calling Corbridge Financial Retirement Services client care center.
Please note that we are currently experiencing higher call volumes, which may result in Please enter or say your Social Security number."
Excerpt from a call with Valic
Monday, April 22, 2024 7:43 PM
In fact, much of this information on this page is superfluous because this Valic phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Valic operates the call center for this 800-448-2542 phone number Mon-Fri 9am-5pm CT.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 210 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Valic phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Valic staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Valic is Monday.The most busy day to call is Wednesday.Again, this is based on a sample of 210 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Valic is Monday.In this case, it's a no-brainer. Monday is not only the least busy day for calling this Valic number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why call this Valic number?
Below is a sample of recent calls to Valic, and their purpose. Are any of these similar to the reason you are trying to call?
Request for missing tax documents: "I had withdrawn some out of my account last year from Corbridge and I only received one tax document, I think I'm missing some and need more documents for taxes."
- From a call lasting 19m 30s , Mar 8, 2024 6:07 PM
Question about missing funds: "I didn't get the twenty. I only get the fourteenth. So what happened to the other one?"
- From a call lasting 31m 8s , Feb 1, 2024 6:30 PM
Check not received: "I was waiting for the check for the twenty thousand that I requested for, but I never got it."
- From a call lasting 23m 22s , Feb 1, 2024 3:46 PM
Conclusion and closing notes
This is Valic's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Valic agent. This phone number is Valic's best phone number because 1,260 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-448-2542 include and other customer service issues. Rather than trying to call Valic first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Valic has 1 phone number. It's not always clear what is the best way to talk to Valic representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Valic. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Valic. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.