JPMorgan Retirement Plan Services Customer Service

Phone Number & Contact Info

JPMorgan Retirement Plan Services's Best Phone Number

800-345-2345
Toll-free·Calls Customer Service·Most popular JPMorgan Retirement Plan Services number
Q:

How do I talk to a live human at JPMorgan Retirement Plan Services?

A:Enter your social security # and when asked for your password, enter 0# and you will get a representative.
Q:

Does JPMorgan Retirement Plan Services offer 24 hour customer service?

A:Not at this number; hours here are 7am-8pm CST. The least busy day is Friday, and the most busy day is Tuesday. Details
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Monday, and the shortest are on Tuesday.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this JPMorgan Retirement Plan Services phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Enter your social security # and when asked for your password, enter 0# and you will get a representative.
Below are some clips we've found from JPMorgan Retirement Plan Services's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask you to enter information with the dial pad

"I didn't understand that. We need your Social Security number. Please enter it now."
Excerpt from a call with JPMorgan Retirement Plan Services
Tuesday, April 2, 2024 4:31 PM

They may ask you to say or enter information

"Welcome to Empower. Your call may be recorded.
Did you take a taxable withdrawal last year? Your twenty twenty three tax form will be listed online under statements and documents.
For verification and to route your call correctly, please say or enter your Social Security number."
Excerpt from a call with JPMorgan Retirement Plan Services
Tuesday, March 12, 2024 4:19 PM

What are the hours and when should I call?

JPMorgan Retirement Plan Services operates the call center for this 800-345-2345 phone number 7am-8pm CT. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 1,325 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this JPMorgan Retirement Plan Services phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like JPMorgan Retirement Plan Services staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call JPMorgan Retirement Plan Services is Friday. The most busy day to call is Tuesday. Again, this is based on a sample of 1,325 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Monday.

The best time to call JPMorgan Retirement Plan Services

In summation, the best day to call JPMorgan Retirement Plan Services is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that JPMorgan Retirement Plan Services staffs the call center well on Friday.

Why Customers Call JPMorgan Retirement Plan Services

If you have time to do a bit of reading before you call JPMorgan Retirement Plan Services, we recommend you read over some of our problem-specific articles.

Are there any fees associated with the JP Morgan Retirement Plan Services?

No, there are no fees associated with the JP Morgan Retirement Plan Services. We believe in providing transparent and affordable retirement solutions for our clients. Our services are designed to help individuals save for their future without any additional charges or hidden fees. Whether you are an employer offering our plan services or an employee participating in the retirement plan, you can rest assured knowing that we prioritize your financial well-being by providing a fee-free experience. With JP Morgan Retirement Plan Services, you can focus on building your retirement savings and reaching your financial goals without worrying about any extra costs.

What are the eligibility criteria to enroll in the JP Morgan Retirement Plan Services?

To be eligible for enrolling in the JP Morgan Retirement Plan Services, individuals must meet certain criteria. The plan is generally available to employees who work for an employer that offers this retirement program. Eligibility requirements may vary based on the employer's specific agreement with JP Morgan. Typically, employees need to be at least 21 years old with a minimum period of service, which can range from immediate eligibility to several months. Furthermore, employees must actively contribute a portion of their salary to the retirement plan. It's important for individuals to consult their employer or HR department for exact eligibility details regarding enrollment in JP Morgan Retirement Plan Services.

Can I designate a beneficiary for my retirement plan account?

Yes, you can designate a beneficiary for your retirement plan account. At JP Morgan Retirement Plan Services, we understand the importance of ensuring that your assets are passed on according to your wishes. You have the flexibility to designate one or multiple beneficiaries for your retirement plan account. This can be done easily through our online portal or by completing the necessary forms. Designating a beneficiary allows you to determine who will receive the assets in your retirement plan account in the event of your death. It is essential to keep your beneficiary designation updated to reflect any changes in your personal circumstances, such as marriage, divorce, or the birth of a child. By designating a beneficiary, you can have peace of mind that your loved ones will be taken care of in the future.

Top JPMorgan Retirement Plan Services customer service problems

Click the link above to get answers to just about any JPMorgan Retirement Plan Services customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to JPMorgan Retirement Plan Services, and their purpose. Are any of these similar to the reason you are trying to call?
Questions about spouse's retirement benefits: "Do the spouse get one, like, or do we need to go back signing up on it or something?"
- From a call lasting 4m 32s , Jan 5, 2024 9:50 PM

More JPMorgan Retirement Plan Services Customer Service Contacts

There are of course other ways to contact JPMorgan Retirement Plan Services customer service besides the phone. Below we list the best ones, by medium.

JPMorgan Retirement Plan Services Customer Email Addresses

Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and JPMorgan Retirement Plan Services will reply our your email.

Conclusion and closing notes

This is JPMorgan Retirement Plan Services's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a JPMorgan Retirement Plan Services agent. This phone number is JPMorgan Retirement Plan Services's best phone number because 7,950 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-345-2345 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call JPMorgan Retirement Plan Services first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, JPMorgan Retirement Plan Services has 1 phone number. It's not always clear what is the best way to talk to JPMorgan Retirement Plan Services representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for JPMorgan Retirement Plan Services. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like JPMorgan Retirement Plan Services. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our super-powered phone
  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed

Compare JPMorgan Retirement Plan Services Customer Service

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!