We're sorry to hear you're having trouble communicating your complaint. There could be several reasons why you can't send it directly through the site — a technical issue, a high volume of inquiries, etc. In such situations, you could try reaching out to Urbanears via their official social media accounts (Facebook, Twitter), as most businesses monitor these accounts comprehensively. You can also attempt to resend your message at a later time in case the problem is temporary. We also recommend checking the format and size of your complaint if it contains attachments, as there may be restrictions in place.
Gefragt Mar 13, 2024 10:14 AM