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TennisExpress.com Customer FAQ

Top Answers & How-to Guides

What is TennisExpress.com's Phone Number?

The question we are asked most often is about how to talk to TennisExpress.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent TennisExpress.com Customer Questions

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Returns and Exchanges

What is the return policy?

TennisExpress.com allows returns within about thirty days, provided items are unused, with original tags and packaging. Some...
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Are there any warranties on the products?

TennisExpress.com offers varying warranties based on products and manufacturers, usually covering defects. Most items feature a...
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Can I return a product if it doesn't fit right?

TennisExpress.com generally allows returns for items that do not fit properly within a designated period, usually 30 to 60 days...
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Order and Shipping

How long does it take to receive my order?

Delivery times for orders from TennisExpress.com depend on various factors. Standard shipping usually takes three to seven...
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Can I track my order?

You can track your order from TennisExpress.com after it has shipped by using the tracking number sent in a confirmation email....
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Can I cancel or change my order after it has been placed?

Once an order is placed on TennisExpress.com, it is quickly processed, limiting the ability to change or cancel it. Acting fast...
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Do you offer international shipping?

TennisExpress.com provides international shipping for customers outside the United States, ensuring access to a variety of...
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Payments and Discounts

What payment methods are accepted?

TennisExpress.com accepts a range of payment methods, including major credit cards like Visa, MasterCard, American Express, and...
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Are there any discounts or promotions available?

TennisExpress.com regularly presents a range of discounts and promotions, including seasonal sales and exclusive online deals....
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Customer Programs

What is your privacy policy?

TennisExpress.com has a thorough privacy policy that protects customer information collected during transactions. It ensures...
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Do you offer stringing services?

TennisExpress.com does provide stringing services for tennis racquets, accommodating players of various skill levels. Customers...
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What is your customer loyalty program?

TennisExpress.com has a customer loyalty program that rewards frequent buyers with points on purchases, which can be redeemed...
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We look to the TennisExpress.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
TennisExpress.com issues reported to GetHuman
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