T-Home / Telekom Kunden-FAQ

If your T-Home / Telekom router is not connecting to the internet, first verify that all cables are connected properly. To reset your connection, unplug your router, wait for about 30 seconds, then plug it back in. Once the router restarts, check to see if the internet connection is restored. If you're still having issues, open your router's settings through its IP address in a web browser. Check the network settings to ensure it's set up correctly. Sometimes, you might need to update your router's firmware. If these steps don't work, you might need professional help to resolve your connectivity issues.