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Stardock Customer FAQ

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How do I Contact Stardock Customer Service?

The question we are asked most often is about how to talk to Stardock customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Stardock Customer Questions

Did not receive activation code for fences 5

We're sorry to hear you're having trouble with your activation code. Your Fences 5 activation code should have been delivered to the email address you provided at the time of purchase. Please check your spam or junk folder as it can sometimes end up there. If you're still having trouble finding it, it's possible there was an error during the purchasing process, so we recommend verifying your purchase details. Please also ensure that the email address associated with your Stardock account is correct and active.
Asked Apr 9, 2024 6:19 PM

I didn’t receive activation code when I purchased Fences 5

We're sorry to hear that. Typically, once you purchase Fences 5 from Stardock, the activation code should be sent to the email address you provided during the purchase. Check your spam or junk folder in case it went there. If you still can't find it, you may need to have Stardock resend the activation code. Alternatively, if you have a Stardock account, you can log in there to see products you've registered and their respective activation codes. If you continue to have trouble, it might be an issue that Stardock customer service would need to resolve.
Asked Apr 9, 2024 6:16 PM

Help me with my Stardock customer service issue

System Requirements

What are the system requirements for Stardock software?

System requirements for Stardock software differ by product, with most designed for Windows 7 and later. Many games need a...

Are there any known compatibility issues with specific operating systems?

Stardock software primarily targets Windows systems, but certain OS versions can sometimes create compatibility issues. Major...

Software Transfer and Usage

Can I transfer my Stardock software to a new computer?

Transferring Stardock software to a new computer is simple, as users can install on multiple devices under the license...

Can I use Stardock software on multiple devices?

Stardock software licensing generally permits installation on multiple devices, but this may differ by product. Users can often...

Trial and Refund Policies

Is there a free trial available for Stardock software?

Stardock offers free trials for many of its software products, allowing users to assess features before purchasing. The trial...

What is the refund policy for Stardock software purchases?

Stardock generally allows refunds within thirty days of purchase for most software, provided the product is used according to...

Customization and Features

Can I customize the appearance of Stardock software?

Stardock software is highly customizable, allowing users to tailor their experience across various products like WindowBlinds,...

What languages are supported by Stardock software?

Stardock software offers multilingual support for various applications, including languages such as English, German, French,...

Support and Troubleshooting

Does Stardock offer technical support for their software?

Stardock provides various support options for their software, including online documentation, a knowledge base, community...

How can I troubleshoot installation issues?

To troubleshoot installation problems with Stardock software, users should verify system requirements, temporarily disable...

Promotions and Discounts

Are there any discounts or promotions available for Stardock software purchases?

Stardock often provides discounts and promotions for software, especially during holidays and special events. Customers may...

Can I get discounts for educational institutions?

Stardock provides discounts for educational institutions, aiding students and educators in accessing their software. Schools...

Community Engagement

What is the process for receiving updates for Stardock software?

Stardock software updates are primarily managed through their client applications, allowing users to receive notifications...

Do you have community forums for user discussions?

Stardock provides community forums for users to discuss a variety of topics related to their products. These forums allow users...
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Stardock issues reported to GetHuman

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