Toll-free · Press 1 for Change, 2 for Airline Schedule Change, 3 for Cancel, 4 for Reconfirm, 5 for Other. Enter itinerary number OR press 1 for Package, 2 for Hotel, 3 for Air or 4 for Everything Else. ·
Calling this Expedia number should go right to a real human being ·
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Expedia phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1 then enter itinerary number
Below are some clips we've found from Expedia's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thanks for calling Expedia.
We're here to help. Press one for English.
Your call may be recorded or monitored to train agents.
Ensure a quality experience, and help resolve any questions you may have.
For more info on how we use call recordings, view the privacy statement on our website.
If you're calling with questions related to our new reward If not, please stay on the line.
Select an option when you hear it, and I'll get you to the right place for help.
To cancel a booking, press one. For help with flight credit, press two.
If the airline has got it. Cancel a booking.
To better help you, we need to know what type of booking you have."
Excerpt from a call with Expedia
Thursday, January 4, 2024 11:11 PM
They may need the phone number on your account
"Thanks for calling Expedia. We're here to help. Press one for English.
Your call may be recorded or monitored to train agents.
Ensure a quality experience, and help resolve any questions you may have.
For more info on how we use call recordings, view the privacy statement on our web site.
If you're calling with questions related to our new rewards program, one key, press one now.
If not, please stay on the line.
Select an option when you hear it, and I'll get you to the right place for help.
To cancel a booking, got it, billing or something else, To better help you, we need to know what type of booking you have.
If you know the phone number associated with your booking, please to get you to the right place, please enter your itinerary number followed by the pound key."
Excerpt from a call with Expedia
Saturday, February 3, 2024 2:13 AM
They may ask your reason for calling (instead of a menu)
"name is How may I help you? Hi. This is How can I help you? Hi. This is How can I help you? Hi. This is How can I help you? Hi. This is How can I help you? Hi. This is How can I help you? Your call may be recorded or monitored to train agents. Hi. This is How can I help you? Hi. I'm calling to ensure a quality experience, and help resolve any questions you may have."
Excerpt from a call with Expedia
Friday, April 12, 2024 2:37 AM
They may ask you to enter information with the dial pad
"Thanks for calling Expedia.
We're here to help. Press one for English.
Your call may be recorded or monitored to train agents, ensure a quality experience, and help resolve any questions you may have.
For more info on how we use call recordings, view the privacy website.
Select an option when you hear it, and I'll get you to the right place for help.
To cancel to better help you, we need to know what type of booking you have.
If you know the phone number associate to get you to the right place, please enter your itinerary number."
Excerpt from a call with Expedia
Tuesday, March 19, 2024 8:52 PM
What are the hours and when should I call?
Expedia operates the call center for this 800-319-4834 phone number 24 hours, 7 days.The short answer is that you should call on a Saturday.This observation and the following section are based on analysis of a sample set of 55,867 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Expedia phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Expedia staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Expedia is Sunday.The most busy day to call is Friday, which averages 52% more phone calls by comparison.Again, this is based on a sample of 55,867 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Saturday.The longest wait in the queue on average occurs on Tuesday, which is 235% longer than the minimum.As you can see, there is more fluctuation in hold time over the course of the week than there is in call volume.
Sun
Mon
Tue
Longest
Wed
Thu
Fri
Sat
Shortest
The best time to call
In summation, the best day to call Expedia is Saturday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Expedia staffs up on Saturday to handle the higher call volume, and that makes it the best time to call.
Why call this Expedia number?
Below is a sample of recent calls to Expedia, and their purpose. Are any of these similar to the reason you are trying to call?
Using credit for flight: "I was trying to use my credit from you guys on American Airlines, but it wouldn't work."
- From a call lasting 49m 48s , Apr 13, 2024 9:24 PM
Unclear purpose: ""
- From a call lasting 2m 39s , Apr 12, 2024 2:37 AM
Flight insurance policy cancellation: "I would like to have this policy canceled because we already here ten days, and the policy starts today."
- From a call lasting 14m 59s , Apr 11, 2024 5:27 PM
Requesting refund for bad hotel experience: "I'm not trying to pay for this. This has been a mess."
- From a call lasting 11m 23s , Apr 11, 2024 8:58 AM
Unauthorized charges on card: "Somebody already charged on my phone. Twice, actually. I was wondering what happened there."
- From a call lasting 7m 13s , Apr 11, 2024 3:32 AM
Booking cancellation due to declined payment: "I'm calling to cancel my booking because the car rental was declined and money was withdrawn from my checking account."
- From a call lasting 17m 11s , Apr 11, 2024 12:38 AM
Confusion over hotel reservation: "I booked a new room today, but I can't find the old reservation on Expedia."
- From a call lasting 19m 3s , Apr 11, 2024 12:05 AM
Change booking date: "I wanna change it to a different date if I can."
- From a call lasting 30m 53s , Apr 10, 2024 11:51 PM
Seeking waterfront hotel assistance: "I'm looking for a hotel in North Wildwood on the waterfront."
- From a call lasting 13m 20s , Apr 10, 2024 8:40 PM
Account email change: "When I try to log in, it goes to an AOL account, I no longer have AOL, I have Gmail."
- From a call lasting 47m 34s , Apr 10, 2024 6:38 PM
More Ways to Contact Expedia Customer Service
There are of course other ways to contact Expedia customer service besides the phone. Below we list the best ones, by medium.
Expedia, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.
Use this page for quick, efficient online self service
As a last, sometimes only, resort- Expedia customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Expedia's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Expedia agent. This phone number is Expedia's best phone number because 191,496 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-319-4834 include Find Itinerary, Cancel Booking, Dispute a Charge, Make a Booking, Change Booking and other customer service issues. The Expedia call center that you call into has employees from Phoenix, India and is open 24 hours, 7 days according to customers. In total, Expedia has 3 phone numbers. It's not always clear what is the best way to talk to Expedia representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Expedia. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Expedia. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.