Amazon Canada Phone Number

Call Amazon Canada customer service faster with GetHuman

  • Calls Amazon Canada's Customer Service department
  • The average hold time is 1m
  • Hours are Mon-Fri 8am-12pm EST
  • The best time to call is 3:30pm
  • Popular issues for this call center: Account Access, Return an Order, Missing Order, Refund a Charge, and Dispute a Charge.
  • Reach a live Amazon Canada agent: Press 1 for English, then press 4. Next, say "No" and then repeat "Representative" until you are transferred.
  • What you hear when you call: Thank you for calling Amazon.ca customer service. For English, press 1. For training purposes, your call may be monitored and recorded. For help with orders, returns, or Prime membership, press 1. For help with the Kindle Reader, Fire tablet devices, Digital content, press 2. If you're a seller on Amazon.ca and need help with your seller account, press 3. For all other issues, press 4.

What to expect when you call

Heard when the phone system first answers
"Thank you for calling amazon dot c a customer service. For customer support in English, press one. Otherwise, remain on the line and a customer service representative will be Thank you for calling Amazon dot c a. For quality assurance and training purposes, your call may be monitored and recorded. For help with orders, returns, or Prime membership, press one. For help with a Kindly Reader, Fire tab Hi. Welcome to Amazon customer service. I'm here to help you. First, by finding your account, then by asking you a few questions to get the right help. Just so you know, this call may be recorded to provide you with the best support. Now, I'd like to know how I can help you. You can take your time and talk to me just like you would with a person. And I'll ask questions if I don't get it. So tell me, why are you calling today? If you're not satisfied with your item, you can return it or get a replacement. To quickly return or replace the item or check on a return in progress, you can visit your order history in your Amazon account. I can send you a link to help with this. Ready for the text? I can send you a link."
Excerpt from a call with Amazon Canada
Wednesday, January 3, 2024 5:27 PM
They may ask your reason for calling (instead of a menu)
"Thank you for calling amazon dot c a customer service. Thank you for calling Amazon dot c a. For quality assurance and training purposes, your call may be monitored and recorded. For help with orders, returns, or Prime membership, press one. For help with a Kindle e reader, Fire tablet, devices, or digital hi. Welcome to Amazon customer service. I'm here to help you. First, by finding your account, then by asking you a few questions to get the right help.
Just so you know, this call may be recorded to provide you with the best support.
Now, in a few words,"
Excerpt from a call with Amazon Canada
Friday, February 9, 2024 5:43 PM
The first phone menu
"Thank you for calling amazon dot tia customer service. Focus Otherwise, remain on the line and a customer service representative will be with you momentarily. Thank you for calling Amazon dot c a. For quality assurance and training purposes, your call may be monitored and recorded.
For help with orders, returns, or Prime membership, press one.
For help with a Kindle e reader, Fire tablet, devices, or digital content, press two."
Excerpt from a call with Amazon Canada
Wednesday, February 7, 2024 10:14 PM

Amazon Canada Customer Phone Number 877-586-3230 - Stats

Phone number to dial877-586-3230
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-12pm EST
Best time to dial3:30pm
Average wait1 minutes
Current wait2 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, chat
Quality of communication94%
Quality of help75%
Customer votes750
Information last updatedMon Mar 25 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Amazon Canada's Best Toll-Free/800 Customer Phone Number

This is Amazon Canada's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Amazon Canada agent. This phone number is Amazon Canada's Best Phone Number because NaN customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-586-3230 include Account Access, Return an Order, Missing Order, Refund a Charge, Dispute a Charge and other customer service issues. Rather than trying to call Amazon Canada first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat. In total, Amazon Canada has 1 phone number. It's not always clear what is the best way to talk to Amazon Canada representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Amazon Canada - by phone or otherwise

While 877-586-3230 is Amazon Canada's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via hthttps://www.amazon.ca/hz/contact-us/foresight/hubgatewaytps://www.amazon.ca/gp/help/customer/contact-us for Customer Service. If you think this information is inaccurate or know of other ways to contact Amazon Canada please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Amazon Canada.

What is GetHuman's Relationship to Amazon Canada?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Amazon Canada. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our super-powered phone

  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed

Beyond the Phone Number

There are other ways to get in touch with Amazon Canada, including live chat. Visit our Amazon Canada Customer Service page for more information.
Amazon Canada Customer Service

More Company Phone Numbers

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!