Sling TV Phone Number

Call Sling TV customer service faster with GetHuman

  • Calls Sling TV's Customer Service department
  • The average hold time is 15m
  • Hours are Mon-Sun 8am-1am EST
  • The best time to call is 9:15am
  • Popular issues for this call center: Cancel or Change Account, Add a Channel, Streaming or Download Trouble, Account Access, and Refund a Charge.
  • Reach a live Sling TV agent: Keep pressing 0
  • What you hear when you call: Need quick assistance, whether it's about programming, billing, or account updates, our chat agents are here to help. Skip the line and press 1 to receive the text message for instant chat support.

What to expect when you call

Heard when the phone system first answers
"Thank you for calling Sling TV. The best live TV streaming service in America. Looking to stream all the NFL and college football action? Head to Sling dot com slash Watson to find out which networks are hosting the game. That's sling dot com slash w h a t s o n. Need quick assistance? Whether it's about programming, billing, or account updates, our chat"
Excerpt from a call with Sling TV
Saturday, January 6, 2024 4:23 PM
They may need the phone number on your account
"Thank you for calling Sling TV. The best live TV streaming service in America.
Wanna get to an agent faster? You can skip the line and get connected to instant chat support where you can get support to address any concern.
Our chat agents are ready to help. Press one to receive a text message and get connected."
Excerpt from a call with Sling TV
Thursday, February 29, 2024 7:15 PM
They may ask you to enter information with the dial pad
"Message and data rates may apply.
I didn't get that. Let's try again.
Wanna get to an agent faster? You can skip the line and get connected to instant chat support where you can get please enter the ten digit cell phone number you would like to receive the text Terms and conditions and privacy policy documents can be found at w w"
Excerpt from a call with Sling TV
Tuesday, March 12, 2024 2:11 PM
The first phone menu
"Thank you for calling Sling TV, the best live TV streaming service in America.
If you need help signing up, press one.
If you want to make a payment, have an account or program programming related question, press two."
Excerpt from a call with Sling TV
Monday, February 19, 2024 7:45 AM

Calling Sling TV Customer Care at 888-361-7149

Aug 8, 2023

There are many reasons why people may need Sling customer service. A lot of people have questions about activation before they purchase the product, but in my case, I needed help understanding the payments and charges that were on my bill. I didn’t want to pay my bill until I made sure that I wasn’t going to pay more than what I had signed up for. I like to talk to real people when I discuss billing, so I bypassed their live chat and opted to call their phone number in the hopes of talking to a real person. 

A few things that I think helped expedite my phone call was that I had my account number and my billing statement number handy so I was able to answer it when asked. This saved me from having to wait for the general helpline. I also kept my laptop up in case I needed to refer to my bill for any help. Anyone calling about a service issue would probably want to be near their computer or Roku to try some troubleshooting solutions, but because that was not my specific problem, I cannot speak to that particular customer service issue. 

The first option I was given was to get help signing up, and I was told that I could go online to do so. However, I didn’t want a live chat, so I stayed on the line. The directory was very short which I appreciated and while I could have pressed two for account help, it directly went to hold music, so I just let it stay on hold. The music was quite pleasant and I didn’t mind listening to it in the background. I simply put my phone on speaker and set it next to the laptop while I worked on a few things. Every once in a while, the music would break and I was told I could go online for help, but overall, the hold experience wasn’t bad. 

While there wasn’t a callback option, the wait time wasn’t bad at all. I called around noon, and it only took 3 minutes for someone to pick up my call. The speaker was clear and easy to understand, and they quickly looked up my account information and walked me through what each charge on my bill meant. I was off the phone in less than 10 minutes with my questions resolved and was happy to participate in the customer service survey. 

Overall, I think Sling TV customer service gets negative reviews because people want access to streams that aren’t available in their areas. There is nothing that a customer service rep can do about that. However, if you have a real account issue, they are very helpful and will sort it out quickly.

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

Sling TV Customer Phone Number 888-361-7149 - Stats

Phone number to dial888-361-7149
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Sun 8am-1am EST
Best time to dial9:15am
Average wait15 minutes
Current wait42 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, chat, twitter, web
Quality of communication71%
Quality of help48%
Customer votes48,731
Information last updatedMon Mar 25 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Sling TV's Best Toll-Free/800 Customer Phone Number

This is Sling TV's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Sling TV agent. This phone number is Sling TV's Best Phone Number because 362,346 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-361-7149 include Cancel or Change Account, Add a Channel, Streaming or Download Trouble, Account Access, Refund a Charge and other customer service issues. The Sling TV call center that you call into has employees from Ohio, New York, Oklahoma and is open Mon-Sun 8am-1am EST according to customers. In total, Sling TV has 1 phone number. It's not always clear what is the best way to talk to Sling TV representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

What is GetHuman's Relationship to Sling TV?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Sling TV. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with Sling TV, including live chat and their website / help desk and their Twitter handle. Visit our Sling TV Customer Service page for more information.
Sling TV Customer Service

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