Expedia (Canada) Customer Service

Phone Number & Contact Info

Expedia (Canada)'s Best Phone Number

888-397-3342
Toll-free·Calls Customer Service·Most popular Expedia (Canada) number
Q:

How do I talk to a live human at Expedia (Canada)?

A:Press 1 for English, then stay on the line for a representative.
Q:

Does Expedia (Canada) offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Thursday. Details
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes and 38 seconds. The longest hold times are on Thursday, and the shortest are on Monday.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Expedia (Canada) phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 for English, then stay on the line for a representative.
Here is how our research team describes the way the Expedia (Canada) phone system greets you: Stay on the line for the next representative.
Below are some clips we've found from Expedia (Canada)'s phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thanks for calling Expedia. Press one for English. Your call may be recorded or monitored to train agents, ensure a quality experience. If you're calling with questions related to the merging of Expedia, Hotels dot com and Vrbo accounts, press Select an option when you hear it, and I'll get you to the right place for help. To cancel a booking, press one. For help with flight credit, press two. If the air Got it. Find details about a booking. To better help you, we need to know what type of booking you have."
Excerpt from a call with Expedia (Canada)
Sunday, January 28, 2024 11:21 PM

They may need the phone number on your account

"Thanks for calling Expedia. Press one for English. Your call may be recorded or monitored to train agents. Ensure a quality experience, and help resolve any questions you may have.
For more info on how we use call recording To better help you, we need to know what type of booking you have.
If you know the phone number associated with your booking, please press one."
Excerpt from a call with Expedia (Canada)
Wednesday, February 21, 2024 12:36 AM

What are the hours and when should I call?

Expedia (Canada) operates the call center for this 888-397-3342 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 15,388 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Expedia (Canada) phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Expedia (Canada) staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Expedia (Canada) is Sunday. The most busy day to call is Thursday, which averages 34% more phone calls by comparison. Again, this is based on a sample of 15,388 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Busiest
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday, which is 3277% longer than the minimum. As you can see, there is more fluctuation in hold time over the course of the week than there is in call volume.
Sun
Mon
Shortest
Tue
Wed
Thu
Longest
Fri
Sat

The best time to call Expedia (Canada)

In summation, the best day to call Expedia (Canada) is Monday. It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Expedia (Canada) staffs up on Monday to handle the higher call volume, and that makes it the best time to call.

Why Customers Call Expedia (Canada)

If you have time to do a bit of reading before you call Expedia (Canada), we recommend you read over some of our problem-specific articles.

What is the Expedia cancellation policy?

The Expedia cancellation policy varies depending on the specific booking and the policies set by the airline, hotel, car rental agency, or vacation rental property. Generally, Expedia allows you to cancel or make changes to your booking without incurring any additional fees if you do it within the provided cancellation window. However, cancellation policies can differ for different bookings and may incur charges or are non-refundable, especially for discounted or non-flexible reservations. To understand the specific cancellation policy for your booking, it's recommended to review the booking details or contact Expedia customer support. Keep in mind that some reservations may be non-refundable regardless of cancellation timeframes, so it's essential to review the terms and conditions before making any booking.

Are pets allowed in Expedia accommodations?

Yes, pets are allowed in some Expedia accommodations. However, the policy regarding pets may vary depending on the specific hotel or property. You can find out if a particular accommodation accepts pets by checking the property description and amenities listed on the Expedia website. It is recommended to use the search filters or look for the "Pets allowed" option to narrow down your options. Some properties may have restrictions on the type, size, or number of pets allowed, and additional charges may apply. To ensure a hassle-free stay with your furry friend, it is always best to contact the hotel directly or consult with Expedia customer service for any specific pet-related queries or concerns before making a reservation.

What is the Expedia Price Match Guarantee?

The Expedia Price Match Guarantee ensures that customers are getting the best deal when booking on Expedia.ca. If, within 24 hours of booking, a customer finds a cheaper flight, package, car rental, or activity elsewhere, Expedia will refund or credit the difference. To qualify, the lower price must be for the same trip, including the same traveler, dates, and other specifics. The guarantee also covers prices found on competing Canadian travel websites. Customers can request a price match by submitting a claim form, which requires details of the lower price. Expedia will review the claim and verify the lower price's availability. If approved, the refund or credit will be processed within 72 hours. Expedia's Price Match Guarantee ensures customers book with confidence, knowing they're getting the best value for their travel plans.

Top Expedia (Canada) customer service problems

Click the link above to get answers to just about any Expedia (Canada) customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Expedia (Canada), and their purpose. Are any of these similar to the reason you are trying to call?
Issue with hotel booking: "I had a serious issue because I had a booking, nobody at the front desk, and it's totally different from the picture."
- From a call lasting 22m 15s , May 2, 2024 12:56 AM
Upgrade request for special needs: "I know she took the cheapest one but it's possible, please, I can upgrade it because he's special needs."
- From a call lasting 52m 6s , May 1, 2024 8:45 PM
Booking vacation package: "I'm trying to book a vacation package for my mom and figure out if we get a discount as VIP members."
- From a call lasting 11m 17s , Apr 27, 2024 5:58 PM
Refund inquiry: "We said, no. Give us a refund."
- From a call lasting 15m 10s , Apr 27, 2024 2:34 AM
Requesting discount explanation: "I've been waiting for an answer, I was told I would have an answer by April seventeenth regarding the discount issue at the hotel."
- From a call lasting 10m 3s , Apr 25, 2024 9:25 PM
Request for waiver of cancellation fee: "I realized it's a nonrefundable ticket, but I have a bad cold and I'm going to visit my granddaughter."
- From a call lasting 15m 39s , Apr 22, 2024 8:42 PM
Billing discrepancy: "Why am I being charged a different amount from the receipt I received?"
- From a call lasting 20m 28s , Apr 11, 2024 2:39 PM
Providing verification code: "Seven two eight."
- From a call lasting 7m 49s , Apr 10, 2024 2:02 AM
Room cancellation request: "I just wanna cancel one room, part of our group can't make it."
- From a call lasting 11m 33s , Apr 8, 2024 10:55 PM
Quick inquiry: "I have a quick question."
- From a call lasting 4m 12s , Apr 7, 2024 6:25 PM

More Expedia (Canada) Customer Service Contacts

There are of course other ways to contact Expedia (Canada) customer service besides the phone. Below we list the best ones, by medium.

Expedia (Canada) Customer Help Desk / Web Support

expedia.ca - Customer Service
Online customer service support
As a last, sometimes only, resort- Expedia (Canada) customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Expedia (Canada)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Expedia (Canada) agent. This phone number is Expedia (Canada)'s best phone number because 44,442 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-397-3342 include Refund, Cancel Trip, Change Trip, Overcharge on Account, Make a Booking and other customer service issues. The Expedia (Canada) call center that you call into has employees from Canada and is open 24 hours, 7 days according to customers. In total, Expedia (Canada) has 1 phone number. It's not always clear what is the best way to talk to Expedia (Canada) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Expedia (Canada). The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Expedia (Canada). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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